Swiss America is a company I found after I had already spoken with other gold IRA custodians. So prior to calling Swiss America I wanted to do some research online; my research left me no desire to actually pick up the phone and call.
A big part of my company investigation deals with how a company checks out with consumer watchdog type-sites such as the BBB and BCA. This is where Swiss America fell short.
Swiss America Better Business Bureau Ratings & Complaints
Swiss America currently enjoys an A+ rating with the BBB, the highest possible rating. Right now there are 12 total complaints in the last three years.
Eight of the 12 complaints are concerning “advertising/sales issues”, the other four are dealing with “products with product/service”.
Having built up an annoyance with high-pressured salesmen over the years seeing complaints of this nature steered me away from calling Swiss America.
Swiss America Has NO Business Consumer Alliance (BCA) Rating
After using many Google searches and after searching the BCA website, I was unable to actually find a page on the BCA for Swiss America.
This did not bode well in my book.
Swiss America Trustlink Reviews & Complaints
This further re-enforced my decision to rule out Swiss America in my search for a gold IRA company. They do appear to have a Trustlink page, however there is not a single review to date.
I found this somewhat strange and is obviously a knock to them when you consider the plethora of positive reviews many of their competitors have on Trustlink.
Combining BBB complaints dealing with sales tactics and a complete lack of information on other consumer review websites I ruled out Swiss America from my book and recommend you do the same.
Which Gold IRA Company Did I Choose?
It took me months and many phone calls to finally select a company. In the end I confidently trusted Regal Assets. There are a number of reasons I chose Regal Assets, you can read my full Regal Assets review here.
Every conversation I had with my rep from Regal Assets was not only informative but also very helpful throughout the process. I was very impressed with their customer service; however the deciding factor to choosing Regal Assets over the other companies I contacted was the overwhelming social proof.
An A+ BBB rating, an AAA BCA rating, over 400 5-Star reviews on TrustLink, notable mentions and ratings in highly respected publications, an honest and knowledgeable customer support and a customer friendly, easy to understand fee structure are the reasons I invested with Regal Assets.